What ?!?!... When?

Wednesday, December 20, 2006

Where in the World are Carmen Sandiego's BAGS???

2 days after my arrival in Accra, British Airways decided to send 2 of my 3 checked bags! They forced me to check one of my 2 carry-ons then proceeded to hold them for 3 days. I was in line with some 30 other passengers whose bags were put in the cargo hold. How does this happen?

On the first day, I asked that question. The rep. in Accra said he had no specific information about where my bag was, but that there had been a belt malfunction and a back up. Strangely, though, they didn't even send the bags the next day!

If the airlines made a deliberate decision to not transport my bags then that is serious. When my bags failed to arrive, I asked what kind of budget they would provide. They said the maximum for passengers in coach class was 35 pounds sterling! for 2 days, I should get clothes, toiletries, missing charge cords, etc, for 35 pounds. Impossible.

I picked up an outfit, (see below) but it cost much more. I also bought replacement chargers for my phone etc. On the second day, I was informed that I could keep my receipts and be reimbursed upon my arrival back in the states.

When my bag finally arrived, you can see the handle was broken. A couple of the zipper pulls were also missing. This is air travel in 2006! Posted by Picasa

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